The Pump House is committed to accessibility for all visitors.

Exhibit Text

Large print exhibit text can be requested with 48 hours notice and will be ready on site. Alternatively we can send you a plain text copy of exhibition text for use on your own device. Contact 613-544-PUMP (7867) or

Support Persons

Support persons will be granted free admission. We are supporters of the Access 2 Entertainment program.

Service Animals

All service animals are welcome.

Assistive Listening Devices

Those who are hard of hearing may request FM assistive listening devices. These devices must be requested with at least 48 hours notice. Contact 613-544-PUMP (7867) or


The Pump House is a multi-level building accessible through ramps and a lift. Due to the historic nature of the museum the heart of the building has all of the original, predominantly concrete, floors which are uneven in certain areas. The front door is ramp accessible.


New accessible washrooms are now available.

Accessible Parking

The parking lot at our site has two accessible parking spots.

If you have any questions or comments regarding accessibility at the Museum or for more information contact us and we would be happy to help plan your visit.

If you have concerns about barriers that people with disabilities face in accessing municipal services and facilities, please contact the City of Kingston at 613-546-0000.